Our staff includes six experienced professionals, we each share the belief that our care should be comprehensive and courteous — providing optimal care based on our patient’s personal needs and preferences.
From your first phone call to scheduling an appointment, our business staff is there to assist you. Experienced in addressing and helping you manage all financial and insurance matters, they will prepare all necessary insurance forms on your behalf and are always available to assist you in understanding your insurance benefits and answer any financial questions.
Our clinical staff are highly skilled professionals who are committed to excellence and providing you with comfortable and personalized care during your visit.
We take pride in our practice and in the quality of services we are able to provide our patients. Your satisfaction is foremost in our minds. Our staff is dedicated to providing you the care they would want for themselves.
COMMITMENT TO QUALITY
- We are passionate about optimal oral health and its important role in your overall health and well being.
- We carefully evaluate each and every product, and use only the highest quality materials in your dental care.
- We feature the latest proven technology to deliver your care.
- We are committed to providing personalized care in the most respectful and comfortable setting possible.
- We are committed to providing uncompromised care, treating you as we would a family member, by giving you the choice of optimal care that we value for our own families.
- We continually seek out advanced education opportunities, allowing you access to the best dentistry has to offer.
- We believe quality care at a fair price creates long term value.
- We believe in prevention and early intervention and the importance they represent in quality dental care.
CARRIE –Scheduling & Business Administrator
Carrie’s friendly face is the first to welcome patients to the office. She helps patients schedule appointments, check in and out and answers any questions they may have. Essentially, she is the “go to” person for for all things administrative. It is an oxymoron to say anyone has a command of dental insurance and the constant changes and challenges it presents, but she is “as good as it gets” in terms of current knowledge and expertise in understanding insurance and assisting you with financial matters. Pragmatic in nature, she is a wonderful resource in enabling you to plan and optimize your dental care. In her spare time, Carrie enjoys biking, hiking and baking.
MELANIE — Certified Dental Assistant
Melanie assists Dr. Wade in all dental procedures and strives to make sure your visit is as comfortable as possible. Melanie possesses a wide and varied scope of abilities including experience in prosthodontics and periododontics specialties that allow patients to benefit from her 20 years of expertise. She is available to answer any questions you may have regarding your dental treatment, appointments or any other inquiries. Melanie is a former professional mountain biker and in her spare time continues to enjoy her outdoor activities of mountain biking, adventure racing, hiking and gardening.
LAURA M — Registered Dental Hygienist
Laura is a graduate of the Camosun College Dental Hygiene program in Victoria, and enjoys using her clinical skills to ensure lifelong dental health. Her primary role is in evaluating and helping you improve your periodontal health by implementing an individualized care program based on your specific needs. Her keen interest in periodontics and desire to expand her knowledge of dentistry and technology are key assets in her role in helping you to optimal oral health. Laura enjoys running, golf and spending time with family as well as participating in the odd hockey pool when the men don’t feel threatened by her hockey expertise.
SONIA — Certified Dental Assistant
Sonia’s versatility and extensive experience in all facets of dentistry allow her to function in several roles important to your care. From providing preventive care to your children, assisting Dr. Wade, scheduling appointments or helping with any insurance or financial questions, she combines her passion for people and dentistry to ensure your visit is as comfortable as possible. She is available to answer any questions you may have regarding your dental treatment, appointments or any other inquiries.
LAURA I— Registered Dental Hygienist
Laura is a graduate from Vancouver College of Dental Hygiene. She strives to provide gentle yet quality care and is interested in the holistic connection between oral health and general health. Her relaxed and empathetic attitude goes a long way to support anxious patients in receiving the care they require. In her spare time you can find Laura cycling the seawall, practicing yoga or enjoying the natural beauty of Vancouver.
TRACEY — Registered Dental Hygienist
Despite being the the dentist’s wife with two children, she still feels like ‘one of the girls’ and sincerely misses interacting with her patients and the camaraderie of the office, and in particular the colourful lunchtime discussions, especially the dialogue regarding her husband’s idiosyncrasies. You will often find her at the office imparting knowledge on how to deal with ‘you know who’ and chatting with patients.